Returns & Exchanges
As everything we supply will have been shipped from the UK, we are only able to accept returns on standard stock items (not custom orders) if they are returned to our UK distribution centre address below, freight paid and in perfect saleable condition packed complete in all the packaging that you received the item in.
WE CAN NOT ACCEPT ANY RETURNS UNLESS THEY ARE RETURNED TO OUR UK DISTRIBUTION CENTRE.
Credits to your Credit Card
Credit card refunds will only be credited to the credit card used on the original purchase. It may take one week from the date that Contemporary Heaven has received your return for your account to be credited.
In the event that some part of your order is damaged, and you require a replacement please contact us and we will give you instructions on how to return the item and get your replacement.
UK Distribution Centre
Roco Verre Ltd
Contemporary Heaven Division
32 Bertie Ward Way